The staff are great. The program director knew her job and did it well, she was very knowledgeable about the history of the area and many of the buildings and was entertaining. We looked forward to her talks every evening before dinner. She was also funny.
The concierge was also very knowledgeable and extremely helpful to me. She actually made the trip a lot easier for me (I am handicapped). She was very friendly and also went above the call of duty to make my trip a great success.
The dining staff and the bar tender were very good. They remembered my name and what I like to eat or drink and would automatically bring it when I walked into the room. They were very friendly. The food was great and very plentiful.
The cabin was at a great location for me as I am handicapped. The cabin steward was very friendly and extremely thorough and fast. She went out of her way to make our stay tremendous. I really appreciated her.