Background: We're a late 50's Calgary couple who wanted a nice leisurely cruise, to do the Hawaii sampler and to get off in Vancouver so we had a short plane trip home. This was our 4th cruise, 2nd with Celebrity.
A lot of our expectations were set when we sailed on the Reflection in December and the Solstice didn't quite live up to her sister ship. Newer is better I guess.
Room: We had a balcony for the first time. Absolutely wonderful and we wouldn't book another cruise without going balcony again. Well worth the extra money IMHO. We spent a lot of hours sitting outside, when the weather was good, sipping wine or coffee and watching the world go by. That being said... The maintenance has been neglected. Our room on Reflection was newer and better even tho it wasn't a balcony.
Nice room that needs some attention. Rust on the balcony. Crusty drapes with small holes in them. The 2 beds don't fit well together any more. Some sort of creaking noises when the ship moved around and it moved around a lot on this trip. Nothing to ruin a vacation, but nothing to say wow about either.
Veltra Airport shuttle got us to the ship quickly and efficiently.
Was $15 online, $20 in person. Given a number to get on the bus. 2 busses in about an hour went by and our number still wasn't close. Likely wouldn't have gotten on the next bus either. Got a refund, which was good. Didn't get to Hilo tho, just went back on board.