Many will say that this brand new ship will have teething issues; which is great if your cruise price reflects that sub-standard experience.
Marketed as a new breed of "Smart Ship" just about everything on Ovation is done using an App, the stateroom TV or by planning ahead online at home. Perhaps they should ensure their systems actually work before rolling out such bold claims.
As required, we completed our documents online and printed them off - only to be told to go back in to their system, add photos and print it all off again (I thought Royal stopped printing coupon books to cut down on waste - but it seems they've just transferred it to the guest instead).