Norwegian Sun Review

4.0 / 5.0
2,168 reviews

Very sorry we took this cruise.

Review for South America Cruise on Norwegian Sun
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kamaoleman
10+ Cruises • Age 70s

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Sail Date: Apr 2016

As Platinum members we are suppose to receive benefits that are posted to the web site. When I spoke to Juan in Latitudes he was rude, unreasonable and wanted to argue with me. The issue revolves around the wine and strawberries for Platinum members. On previous NCL cruises we received this benefit on day one and again on day two because my wife and myself are each Platinum. After 5 days I went to Juan and asked where the other wine and strawberries were. He told me that it only applies to one per stateroom per cruise. I told him that we always received the benefits for each of us previously and he said, " no you didn't" I was firm and told him that we did too and he told me again that I did not. So now I guess I'm a liar!!! Funny thing is that we received the dinner for two for each. Laundry for two for each. Ships tour for each. Priority embarkation and tendering and so on as is stated on the Latitudes Tier section on the NCL website.

Also, The garden cafe was a real disappointment. Same old menue. Watered down salad dressings, watered down juices, old hard boiled eggs ( gray yokes ) , and in the Four Seasons and Seven Seas restaurants, they serve the Caesar's salad with graded parmsean cheese on it and not shreds of parmsean . How cheap is that?

Also there was a horrible sewage smell for no less than 6 days off and on in the aft area of the Garden Cafe. bon appetite

Cabin Review

Port Reviews

Puntarenas (Puerto Caldera)

very good. great lecture on coffee

Los Angeles

excellent

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