In my 40 plus years of travel I'very got to say this trip with Vantage on the Discovery II was the worst.
From the start when we arrived at the Lyon and met the Vantage rep. There was no porters. Everyone had to drag there luggage thought the terminal up 2 elevators and across and elevated walk way to our bus. A 15 minute plus walk, many older people required assistance for some of the younger folks on the tour.
We arrived at the boat in Chalon-sur-Saone after a 2 hour bus ride and check in was quick. It was early enough for my wife and I to take a quick walk around town and stop and get some money at an ATM. Before leaving the boat we stop at the tour desk to get any information about the town and what there was to see. Person at the desk did point us to an ATM and gave us a map with a walking tour highlighted on it.