Vision of the Seas Review

Newbie Experience on Vision of the Seas

Review for the Western Caribbean Cruise on Vision of the Seas
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jrosecox1
2-5 Cruises • Age 50s

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Additional details

Sail Date: Apr 2016
Cabin: Large Ocean View Stateroom

New at this so please be kind. I will go day by day according to my journal. Again, just what I experienced.

Sat, April 2 - We began the boarding process around 12:30-ish and it went very smoothly. No issues and loved the whole "welcome on board" feel of it all. Staff was great, eating lunch upon arrival was great, bought a drink package - more on that later... Room was "ready" but not really. We had to wait for someone to come in and repair our drawers that were open and broken when we arrived. They were quick about it and very nice but would have preferred to stay out of the room until it was complete. I had ordered two of the Beach Bag with Sarong and Sandals package to be delivered prior to arrival. When we arrived, both sandals were there with nothing else. 1st call to guest services resulted in 1 beach bag and 1 sarong. 2nd call to guest services resulted in a 2nd sarong. 3rd call to guest services resulted in someone getting on the phone (the head of customer relations for the ship) and telling me, "What I did not seem to realize was that what I was referring to was a $70 purchase and maybe I should recheck what I ordered." My reply was quick along with a production of my $70 receipt. She then came to my room and told me that "In her defense..." which only frustrated me more but she did fix the issue by throwing in the 2nd bag (which we had ordered) and two of the deluxe beach towels. Happy with the fix, I moved on.

Dinner that night in Chops for our Anniversary - LOVED it and LOVED our waiter. I had NY Strip and Hubs had the Filet. Both very happy.

Cabin Review

Large Ocean View Stateroom

Clean, loved our steward Freddie. He took care of us and we liked talking to him. Other than the broken drawer, we were happy with it all.

Port Reviews

Tampa

Easy boarding. Stayed at the Fairfield Inn with Marriott and enjoyed the parking package. Left our car there and made life easy for us.

Roatan

Port not very big and not a lot to do but good for us as beginner cruisers to get our feet wet. We shopped, ate and enjoyed the day.

Costa Maya

Erick and Anastacio were AMAZING!!

Cozumel

LOVED LOVED LOVED it. Will do again and again.

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