Just before our Cruise, we received the final documents from CMV and noted our Cabin had been changed from 5092 to 7188, a choice no one would freely make. I rung CMV and despite protesting they refused to change back to the one booked, stating you checked the upgrade box, basically tough luck. As we found out later, this turned out to be a DOWNGRADE. Difficult to understand what was, "superior plus" about this cabin.

It should noted that apart from one night this cabin 7188 remained empty, the reason it was occupied was because their cabin became flooded on deck 5. They quickly returned the next day. Other people knew people someone from a previous cruise, who had complained about this cabin.

We arrived at the car park at 11.00 hours for an 11.30 boarding to be confronted with total chaos. There were no porters to assist you with your luggage, joined a long queue shuttling along with our cases, eventually boarded a double decker bus, totally unsuitable for many to get upstairs. How fortunate it was not raining. Read more