This review uses experience on Royal Caribbean as a high water mark reference point; though the Breeze offers good value, it does not measure up to the quality of service, ship design, décor, and staff professionalism experienced on Royal C.

Staff:

Though the restaurants and cleaning staff had good intensions, they often seemed overextended. They often did not seem to understand English when asked any question beyond the most common phrases and then responses where difficult or impossible to understand. This was not the case at all on Royal C.so I was disappointed. Examples of the less than professional service are the following: Not thinking to serve a spoon with coffee and having to get a busy waiters attention to ask for one. Serving melted ice-cream or lukewarm food. Impolite or impatient ways of getting you to take bread or give your order because the waiters seemed pressured or rushed to get their job accomplished. (again not experienced on Royal C. ) Some waiters seemed to be armature or ill trained, unsure of how or what to do next while others did okay. It was inconsistent. I must say the dining directors were good and accommodating. Read more