We returned on March 20, 2016 from the Star.
The embarkation was fine, got to our room and typically the room steward is around to introduce himself. He was not there, in fact we never saw him the whole week on the cruise. Not even a clue as to his name. I have never had this happen before. The room was kept up, and I left notes and he brought what we needed, but it was just weird. The couch in the room was just about threadbare.
During the emergency drill we had a crew member that told everyone to be quiet and if they did not comply they would be taken to the bridge or worse, he just kept yelling. It was so rude. He was part of the cruise directors staff, have never encountered this before, on any of our cruises.