My wife and I had a wonderful cruise on board Zaandam. The ship, despite being 16 years old, is still in very top condition. The cabin washroom is equipped well and looks quite modern. All common areas are well maintained. This is our 12th cruise and second with HAL. The previous HAL cruise was on Westerdam.
Service is no doubt ahead of the other cruise lines that are of similar pricing structures. Cruise director arranged very good shows and none disappointed us. The Gala night that replaced Formal benefited many passengers, although a few tuxedos could be seen in the dining area as well as in the theatre. I played tennis with a front desk staff while off duty. That is service beyond call of duty. Food was great, especially the lobster night at one of the gala attire evenings.
Tender boat arrangements of three ports were very well managed. We had enjoyed the great weather every time we went ashore.
Exceeded my expectation.