Some people must be very difficult to please or be entirely selfish. When I read negative reviews it makes me wonder what would make some of these people happy. This ship is older than some, it does cater to an older clientele, and there aren't a lot of activities geared for younger people late at night. If those things bother you, pick a different cruise.
Embarkation Simple and fast. Probably about 15 minutes including paying our duty on 9 bottles of wine.
Staff All of the staff we experienced were outstanding. Our room stewards were so attentive and helpful even though they have 29 cabins to attend to!