Riviera Review

4.5 / 5.0
793 reviews

Should have been canceled

Review for the Caribbean Cruise on Riviera
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vharris
2-5 Cruises • Age 70s

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Sail Date: Feb 2016

Right before the cruise, we received a letter stating that a certain percentage of the people were sick on the previous cruise and we could expect embarkation delays. Oh Boy! That was only the HALF of it. Embarkation was ok, with only minor delays. Once on the ship however, we sat on a lounge chair for 3+ hours until we were demanded to attend a life preserver demonstration. With carry on bags in tow (no stateroom as yet), we attended the demonstration and finally our stateroom was available. Ok, we have a stateroom, but no luggage. We had to have dinner at the buffet because we were inappropriately dressed to dine anywhere else. Our bags were waiting for us in the hall when we returned. Now the real fun begins. Next morning, we attempted to have breakfast in the Waves Grill. Because of the virus, ALL surfaces had to be slathered down with an awful chemical solution (walls, railings, tables, chairs, etc.). The tables were wet and we had to wait till the "sanitation in progress" was complete. Breakfast was like a Chinese fire drill...Our order came, but it was next to impossible to get a staffs attention to get silverware, coffee and juice. Want salt and pepper? Wait, packets will come...not allowed to have shakers on the table. Half the staff was slathering chemicals and the other half were clueless. We heard a lot of the staff had walked out on the last cruise and therefore we were lucky enough to get the clueless ones. This nonsense went on for 4 days. What was our compensation? 2 hours of free booze in any of the lounges. Whoopee!!! I was glad there was going to be a launderette available, no need to bring a travel iron. Too bad it was closed ( thank you virus) and I would be charged to have anything pressed. What? Free wifi? Great...too bad there was no signal. We did luck out though...a pipe burst in the wall on deck 12 and the very expensive suites were flooded; those folks had to relocate. For once I was glad I was a peon on deck 7. Overpricing was rampant...excursions, wine, etc. Speaking of wine, if you purchased a bottle of wine on shore and wanted to enjoy it with your meal in one of the dining rooms, they charged a $25 corking fee!! What?! Needless to say, this cruise was a waste of a lot of money. We will NEVER use Oceania Cruises again.

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