Returned on the 8th Feb from a 35 night cruise on P and O "Oceana" from the Caribbean , I wrote to the CEO of P and O some two and a half weeks ago by recorded delivery. Had absolutely no response. I e-mailed a contact there attaching a copy of the letter. I did get a reply saying that the e-mail and attached letter had been received. Another working week has passed and absolutely nothing has been heard since.

Ship is a disgrace, Rusty and generally in poor condition. The evening food in Adriatic restaurant has deteriorated dreadfully. We complained, sent food back, asked to speak to the Chef, he didn't bother to respond. Green Beans were a standing joke. WAITERS were JUST GREAT even though they got the brunt of our complaints. Food in other areas was OK.

Our cabin was comfortable but we had lots of trouble with the air conditioning and shower temperatures. 5 visits from Ventilation engineer to sort aircon and 3 to sort the shower, I have the work cards. They told me the ship was old and things were worn out! The balcony had a mysterious powder escaping from the damaged aluminium panels either side of the doors. ASBESTOS? P and O have seen the pictures I took. Water cascaded at times making it hit and miss whether we could actually use the balcony at all. Not raining at the time so it wasn't just that. Read more