Costa Fortuna Review

4.0 / 5.0
162 reviews

Badly Run Cruise Ship

Review for the Middle East Cruise on Costa Fortuna
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Ac1967
2-5 Cruises • Age 60s

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Additional details

Sail Date: Feb 2016
Cabin: Inside Classic

I have been on cruises before so went on this one with open mind having read other reviews firstly after a long night flight we arrived at Dubai port at around 9am only to be told we could not board untill 3 pm our party of ten was allocated rooms on deck 2 that was the start of this nightmare cruise the noise on this deck is ridiculous not from passengers but the ship and it's crew . After a long day went to cabin for bed there was blood on bed linen we reported it changed next day after going to customer relations not even an apology we where then told we had to pay over 1 hundred euros for hotel service charge we prefare to tip the people we think deserve it but told it was compulsory .

On to the food we only ate in the main restaurant twice the food and service was awfull the staff just ignored any request untill it suited them mabye because out of the party of ten 8 sitted in one restaurant 2 in another as we had booked together we asked to sit together they where not to pleased .the ship itself is clean but dated and for the life of me I cannot understand on a 7day cruise on 2days we docked all the lifts where turned off I suffer from bad angina and copd so I could not climb the stairs to deck eleven for lunch so had to wait untill evening for food I asked the reason was told essential repairs I would have thought these things would be done before we sailed .

On to the entertainment it's an Italian cruise ship but they seemed to forget about any other languages after about 15 min all they spoke was Italian I will never cruise with this company again neither will any of my friends and to add to my disgust last day my bathroom towels had blood on them I would honestly anyone thinking of cruising with this ship use msc or royal Caribbean

Cabin Review

Inside Classic

Cabin IC

Room itself was clean except for blood on bedding and towels the noise was terrible more so when docking avoid like the plaque

Port Reviews

Muscat

Lovely place to visit friendly and no need to book transfer so close to dock

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