We have cruised 20 times since my wife and I got together. She has been on even more than that. This was our 7th Carnival cruise, but I guarantee you it will be our last.
We were so excited about this boat. It was recently refurbished and seemed to have some things we had never seen before on a cruise ship. But wow, what a huge disappointment all around.
Let's start with check-in. Carnival has a policy where there has to be an adult over 25 registered before anyone under that age, including 18. So they broke their own policy by checking in our daughter first, before us (the obvious adults/parent). This caused the system to not allow us to properly check-in. We had to wait forever for manager to finally "fix" it. He told us it would be fine. It wasn't. EVERY SINGLE TIME our daughter either left the boat or came back on the boat at every port, her card failed and flagged her as not being a passenger. It was embarrassing and we held up the line. She couldn't charge anything on the boat either, even though we stood in line half a dozen times at the Guest Services desk and was told each time that everything was corrected.