Somes atrocious happened every day of this hell cruise, which culimated when I opened up my freshly rolled towel I had received from the deck attendant to find fresh vomit all over it, unfortunantly after I had wiped my face with it. The Deck Attendant only shrugged and pointed to the employee next to him when I asked for a supervisor who cared more. The man he pointed to was not a supervisor at all, but simply shrugged again and handed me another freshly rolled towel.
Other bad events included catching a staff member lifting my still-soaking wet underwear out of the broken self-serve laundry machine with his dirty hands, learning that our paid-for excurion had departed 90 minutes earlier than printed on our tour tickets, never receiving entire courses of our dinner, seeing crew members chasing one another for a kiss and a hug, seeing crew members sitting on the bar while sipping a drink on duty, and asking a security officer for the directions to the front of the theatre stage for me, a wheelchair user, but getting a blank stare, a shrug and the response, "Go ask guest services," before the security guard walked away!
There's more to tell, but you get the idea. The lack of professionalism and even common courtesy was surreal in lack of evidence. Yes, I did fill out the survey in all negative points, and yes, I did get a call from the customer service department, but I told the representative that I would NEVER even consider another Princess cruise because of these events. Yes, of course I told the highest level person at guest services what all happened, daily, but all she did was appologize and blink at me in silence. They really don't care.
My cabin was not vacuumed when we arrived, because, I was told, that the cruise before us had the Norovirus on it badly. My cabin steward had to be asked multiple times for an extension cord for my breathing machine, and for washcloths, which he forgot.
Houston has many good restaurants, museums, the Space Center, which can take all day if you want it to, and nice hotels near the port.