Marella Dream Review

4.0 / 5.0
0 reviews

Thomson Dream - Poor Customer Service

Review for the Panama Canal & Central America Cruise on Marella Dream
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mwalbridge
6-10 Cruises • Age 40s

Rating by category

Cabin
Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Service

Additional details

Sail Date: Jan 2016

Travel to Embarkation Port

Negative

-No reception at gangway (no staff greeting, no direction, no signage)

Cabin Review

Cabin Oceanview Plus

- 2.5 star rating -very old furnishings

- Thomson does not provide shampoo, conditioner, or toiletries (gift shop offers this at a very high price (10 pounds or over 20 bucks Canadian for each item)

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