I don't think I have to say much about this xmas/new year cruise, most has been said from previous reviews. It was a total disappointment, all comments previously written are 100% accurate, our cabin steward ( Sanjay ) seemed to be the only person who knew what is job was, and the the staff who took our orders for drinks, they did a fine job. We saw the captain maybe 4 times in the 2 weeks, just his report on the pa system, if you could hear him that is.

The other item no one has pointed out was the disembarkation at Tilbury, many took the offer of the express move to get off early, this was a total joke, we stood for 1.5 hours waiting to disembark, only to be told that we had to turn round to disembark the other side, then turned again, then again, surely a ship can only dock one way, of course tempers started to raise, when we were told to move round again to another place of disembarking by a member of staff, what did she expect.

Eventually we left the ship at 3.10 pm instead of 1.30pm, that was after waiting around at different points on the ship from 10.00am, the time we had to vacate our cabins. So over 5 hrs to vacate the ship. It was a disgrace to be treated like this. Read more