Veendam Review

4.0 / 5.0
0 reviews

February 8, 2009 - Veendam Outbreak Broke Our Spirits

Review for the Western Caribbean Cruise on Veendam

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Additional details

Sail Date: Feb 2009
Cabin: Large Interior Stateroom
Traveled with children

Hotel Info - We arrived at the Tampa Marriott Westshore two days prior to embarkation. The hotel looks nice enough, and it was a bargain at $119 per night. However, we had terrible service from the front desk after requesting to be moved (after a night of extremely rowdy neighbors). The front desk clerk never apologized and just said that he "[couldn't] guarantee that won't happen again." Three in our party also got sick with norovirus, two on the first day on the ship. We found out later that 5 of the 6 original cases of noro on the ship were confirmed to have stayed at our hotel.

Embarkation - Well, embarkation was smooth, but apparently the agent who checked us in had issues. She knew I had a name change on my passport (from 8 years ago when I got married), but she still apparently put me in the system with my maiden name. So, my card read my married name, but it did not match up with what was in the system. Our room cards did not work, as a result. I had to go back three times over three days to get my name corrected in the system. It was a big hassle.

Cabin - We booked room 823, an inside room. It was quite large for an inside room. I did smell sewage several times. I called the front desk three times to have someone take a look at our bathroom (where the smell was coming from). They kept saying they put in a work order, but no one ever came.

Cabin Review

Large Interior Stateroom

Cabin MM

sewage smell, large inside room, loud due to winches next door, great location below dining room

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