Fred Olsen are having to advertise greatly. Are they losing customers for the way in which they treat customers sailing ' Anchor Fare ' ?

Yes, the fares are a bit cheaper but you are treated as second class. As members of Fred Olsens ' Gold Oceans Club ' ( which, in fact means nothing on anchor fares ) we were forced to pay £52 just to change our dining times from late evening to a civilised 6.15pm, even though I have a medical dietary problem which rules out late dining. The dining room at 6.15 was half empty and all it cost Fred Olsen for us to change times was a stroke on the computer by the Maitre D'

Also, anchor fares cannot change cabins. We had a cabin no larger than a large cupboard, we did not even have room to hand our cruise clothing, including smart and formal wear. The staff at the customer relations desk took one look at our on board cards and turned their noses up as we were ' anchor fare ' Read more