Celebrity Eclipse Review

Bad service

Review for the Baltic Sea Cruise on Celebrity Eclipse
User Avatar
alansouth1111
6-10 Cruises • Age 60s

Rating by category

Cabin
Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Service

Additional details

Sail Date: Jul 2015
Cabin: Inside Stateroom 12

I have been on many cruises. But celebrity are just after your money. The minute you get on board, you are pestered for the first 3 days about upgrading. Every were you go restaurant bar lift. Its so annoying. but that's not all. Everything is so over priced on board. I do understand you will pay more, but greed is not the word. 1 can of coke $4 water $5 and its the same brand you get 6 for in the pound shop. Bingo $40 a game. I asked about this and was told they have got to make some money. I said but its just a bit of fun when at sea. Wine $18 a glass. A Massage full Massage, get this $160 any hotel i have been its about $40 If you do complain, they start to harass you, They don't like you to complain. The couple we had dinner with every night. daughter become ill back home, So they needed to get a flight home. Celebrity gave them no help at all. Not even a taxi to the airport. So i helped them my self. One lady was cross with another passenger, for standing in her view. She was spoken to like a child. She was also told she would not be welcome on there ships again. How mad is that. I thing the management act like they are gods. The security guys think they are police men. So my advise keep away. Many offer a very good service like P&O.

So we will never use Celebrity again. Take my advise don't do it. WiFi was just crazy it was about $30 a day. So even the crew, wait until you land. One day in st peters burg, a viking ship came in. It had free WiFi, so every one was on deck login in to that ship. How bad is. that.

Cabin Review

Inside Stateroom 12

Cabin 12

Cabin was small but good

7 Helpful Votes
previous reviewnext review

Find a Celebrity Eclipse Cruise from $288

Any Month

Get special cruise deals, expert advice, insider tips and more.By proceeding, you agree to our Privacy Policy and Terms of Use.

© 1995—2024, The Independent Traveler, Inc.