We have traveled with RCCL numerous times and always considered them to be one of the better cruise lines. So when we sailed on the Quantum in the spring and found the dining room service and the food below what we had come to expect we thought it was a one of. However having spent 32 days on the Radiance of the Seas I now think that the WOW experience RCCL keeps talking about is WOW can it get any worse. This ship was dirty, the cabin bathroom odour was terrible, nothing in the cabin worked properly, so we had maintenance in daily.

The meals in the main dining room on an evening were nothing short of pathetic, and the buffet was definitely quantity not quality. The best complimentary meals were breakfast and lunch in the dining room and room service otherwise if you want what used to be classed as normal you now pay extra at a specialty restaurant. To add to this the noro virus was rampant ( which my wife and two other guests at our table fell victim to) for most of the first 16 day leg and part of the second leg, so the staff had to work extra hours serving in all the normally self serve areas.

The entertainment barring 2 or 3 acts were the worst we have seen on any of the cruise ships we have been on. The large outdoor screen is nice as long as you don't want to hear what is happening. The table tennis tables are located outside in high traffic areas, obviously its more a matter of saying we have these facilities onboard but can you use them properly? Tenders were so bad you would think this was something new and Port Hedland is a great place to stop if you want to watch the ships being filled. Read more