Hi,
This was our first Navigator cruise, but we have been on her sister ship, the Adventure OTS, before.
The staff in all venues - the main dining room, the Windjammer, the pool bar, and the Cosmopolitan room were always attentive and friendly! "My pleasure" was something we heard often from those staff members! We always felt pampered!
Our cabin steward was friendly and helpful. He kept our ice-bucket full so the wine was cold on our arrival. He always greeted us!
Great tour of the city. The guide was well-versed in the city's history and locales.