Serenade of the Seas Review

Don't go on this ship

Review for the Southern Caribbean Cruise on Serenade of the Seas
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Grandmaoftwelve
6-10 Cruises • Age 60s

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Sail Date: Dec 2015

We just got back from this cruise. I would not recommend this ship to anyone. The food was really bad. It took forever to get the food and then it was cold. There was not enough entertainment on this ship. Costumes were really bad. They had the same 4 singers throughout the entire cruise. I actually fell the first day and could not get anyone to help me for about 15 minutes. When I finally explained what happened, their response was "Okay." We bought the $8. per day drink package before leaving on the cruise. For the first 8 days, everything was fine getting drinks. You just went to any bar with your cup and they filled it. However on the 8th day, I was asked for my card. My card did not have the sticker on it. They took my drink cup and my SeaPass card and treated me like a criminal. They called security on me. After about 20 minutes, it was decided that I had actually bought the package and my husband's card is the one that had a "Coke" sign on it. We had no idea that meant we had bought a drink package. It was just all handled wrong.

During the cruise, we found out that this was a training ship for the staff. We are used to our room stewards learning our name and addressing us by our name by at least the 2nd or 3rd day. That never happened. We actually had one female steward that would turn her head away from us when we passed her in the hall.

The ports were nice. However, I wish we had been able to stay in Curacao longer. That was the best port.

Cabin Review

Port Reviews

Fort Lauderdale (Port Everglades)

Didn't take an excursion here

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