We survived the cruise despite numerous plumbing and air conditioning problems, both in the staterooms and public areas. The captain delayed our leaving port for several hours because of a problem with potable water (according to his public address). Conditions went downhill from there. Passengers complained about non-working toilets or overflowing toilets; lack of hot water for some; lack of cold water for others; air-conditioning that did not cool; slowness of room and dining room service.

The weather was wonderful, the ports-of-call(Turks and Princess Cays) enjoyable, and the passengers were as good-natured as possible with the infrastructure difficulties on board. We enjoyed the entertainment. We did not like the Horizon Buffet. With only one out of four stations open, most of the time, the lines were long to get food, and the selection available was limited. (Last month, we sailed on the Princess Regal and the buffet was so fabulous in selection and design, that I wondered how this could be the same cruise line).

Dining room food was spotty in quality and taste (some very good, others awful). Crew seemed to try to give good service, but it was slow -- one evening 3 hours, another evening 2 and one-half hours to finish dinner. Read more