This was for me and my wife 3rd cruise with Thompson and worst. The ship is very tired, the staff underpaid, the general atmosphere of discontent is persistent among them.

You have to be very careful at hidden charges, despite having all inclusive still have to pay for water and different cocktails. Also for decent wine as the free wine so called house wine is a disgrace.

We had the cabin 678 and the service delivered by cabin steward was shameful.In 2 weeks he has hovered only one time at our request. He changed the bed shits twice as we took off the bed shits just to let him know. In the last day the deck stewart grabbed our towels after 30 minutes when I went on the deck 5 to sign immigration forms. I saw lot of guests on reception complaying about same problem. The reception will direct you to deck 5 to get another towels without logo on it. But they charge you 10 £ for each towel. I heard from some staff this is kind of business of deck stewards. What incensed my was the lame excuses offered by manager, maybe another guests took it. DISGRACEFUL, SHAMEFUL. Read more