First cruise and never again with Royal Caribbean.

Where do I start. Waited 3 hours in the hot sun to check in because RC hadn't trained the local check in staff and their system kept crashing. Stuff like this happens and is part of life. How did RC handle it. By ignoring it. So Bad start.

Walked into the ship and left to fend for ourselves. No staff present except door scanners. Eventually found our way to the room 8517. Tiny for 4 people. Beds weren't made up. Worse of all room 8517 is beneath the pool bar so thump thump all day and night above our heads. Stopped at 1am. Read more