It took us over two hours to check into the ship. It took a half hour to clear the security check point with the rest waiting to be checked in. We have cruised on several other cruise lines and never had such a wait. Once on board we had the mandatory safety drill. This was going to your muster station, and watching the crew put on the life vest. The drill only took maybe five minutes and was the shortest drill we ever experienced.
For the first night we went to the main dinning room, but we could not even see the door due to the line. The next day I went to sign up to experience some of the speciality (extra charge) restaurants. But all of them were already booked. We ate at the other normal restaurants, and there was always a line. Also, none of the staff could explain why they needed my cruise card when requesting a table (no matter how many people were in my party). The food was average, nothing special. Breakfast was a very slim selection of food. There was nothing special about the rest of the ship, just basic, though the rooms seem as if they were recently updated. The staff knew what they were doing, not necessary why they were doing it a certain why. There was enrichment talks about the areas we were going to see. This is a cruise for people who want to drink and gamble.
At first I thought we had a regular cabin, as the room and balcony seemed small. But the room was modern, clean and functioned well.
Nice new terminal, an hour away from the airport and town. There is nothing around the port except oil companies.
Took a private taxi tour, had a city tour, went to the tequila tasting area and enjoyed the beach.
Had an english speaking guide who took us to the Mayan ruins and gave us a city tour.
Took a city tour with stops at the highest point on the island, several handicraft vendors and the beach.