Waited for a year to take our first cruise - what a major let down. Embarkation - waited at check-in counter over 1/2 hour while they tried to get key card to work. Ship delayed at port 2 hours due to weather - had to pay port tax on every drink during that time despite having the Ultimate Beverage Package.

Booked Million Dollar Quartet and complimentary dining rooms 3 weeks prior to embarkation. Million Dollar Quartet cancelled on Tuesday and rescheduled for following night but for 6:15 instead of 7:30. Cancelled dinner reservation at 5:30 in Taste in order to attend. Went to room to change for dinner at 4:30 only to find a message advising cancellation for rest of week. This was the one show we were really looking forward to seeing. Have they not heard of "understudies or replacement singers" who could have filled in that night? Tried to get into the 5 O'clock Somewhere bar 3 times and Margaritaville 2 times - not available due to "Private Function". Everywhere you looked, there were signs "Private Function". There were several large groups (I heard one group of travel agents was more than 800 people) who were given priority at restaurants, theatre, etc. over all the other passengers. Line-up at Margaritaville was always a minimum of 1 to 2 hours to get a seat despite many empty tables.

Pools were very small and unless you could swim and/or climb up and down a ladder, you were out of luck. Shallow end was over 5 feet deep. Music and announcer at pool was so loud, I had to cover my ears. Read more