This was our first ever cruise. We were advised that embarkation would be late due to the ship arriving in the port of Singapore with norovirus. The Explorer was duly sanitized and boarding commenced for us at 2.45 pm instead of the former nominated time of 12 noon.
Upon receiving advice that our cabin was ready we made our way down to deck nine only to find that our Sea Pass cards would not open the door. So it was back to Guest Relations on deck 5 to get the fault remedied. New cards were issued but we soon found out that they also would not open the cabin door.
Back once again to Guest Relations where there was a long queue most of them with a similar problem to our own. Another set of cards was issued along with an apology but a few minutes we found out once again that the cards would not gain us entry to the cabin.
With the balcony there was plenty of room. As it was our first cruise we don't have anything to judge this cabin with other cruises.
We did our own thing on Langkawi. We hared a driver for five hours, did the cable car, had a seafood lunch and did quite a bit of duty free shopping.