MSC Divina Review

Calm seas and great service in Yacht Club Transatlantic crossing

Review for Transatlantic Cruise on MSC Divina
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Emma
10+ Cruises • Age 70s

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Sail Date: Dec 2010

We have done a number of transatlantic crossings and enjoy the sea days, this was our 2nd time in the Yacht Club. The Yacht Club experience is worth every penny, it is a quit oasis on an otherwise very pretty but very crowded ship. The service in the lounge and the pool is exceptional, the head butler is always visible, always ensuring that all your needs are met, all the staff without exception were always smiling,pleasant and happy to assist. Whatever you may want to drink is available and different food items are available in the lounge throughout the day, it is also a quiet pleasant area to relax indoors and look out the windows or read. The room butler and the assistant were always somewhere in the area, as soon as you left your room in the morning, your room would be refreshed before you returned. Our assistant attendent sewed a button for us, shined shoes and was always there to greet or open the door. I was very pleased with the yacht club, but did not give it a five rating for a couple of reasons, none of which would prevent me from going again. The cabins and the balcony are the size of a typical balcony room, you have very limited counter space, the few larger rooms and suites all seem to book very early. The pool area is great but has limited shade, it could use some umbrellas for shade in the areas, people were searching out shady spots. The food in The Muse restaurant was inconsistent for dinner, the choices on the left side of the menu were restricted, they always had a beef or chicken on the alternate menu and that was the choice many nights. Sometimes you ordered one thing and received another, sometimes it was just not good. When a special pasta was prepared by the head of the department it was outstanding, making me wander why all the food could not have been as good. Breakfast and lunch was always good and the staff were all pleasant. We are black card members so received 2 speciality restaurant dinners. We ate in Eataly , a fixed menu, it was nice, very few patrons at the time. We ate in Galaxy, again a set menu, with very different food items that may not appeal to all, it was an experience, one other couple in the restaurant at the time.You are escorted on and off the ship, which makes the process easier but it would be nice if it was a seperate route from everyone else. The concierge is always available and answers all questions. We went to a couple of shows ,visited the casino a bit but basically stayed in the Yacht Club areas.The gym was fine, a little crowded in the morning as usual, gym staff very helpful, had a facial, very pleasant and very reasonably priced. The passesgers were a very international mix , and the staff were able to communicate with all.

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