To me, what makes a cruise memorable are the staff. My recent cruise with Norwegian makes me want to make them my first choice cruise line.
The arts and crafts, which is one of the few things I participate in on board were poor. Most days it was origami and they didn't even use proper paper, but used scrap paper. Come on....pony up some funds for paper. How much can it be? Or even better, have better quality classes. Origami with scrap paper is a cop out.
The singers and dancers were great. Choreography left a little to be desired, but they did a great job with the material they were given.
The people directing the flow of passengers and traffic outside of the port thought nothing of repeatedly yelling at you and not listening to questions.