We started the cruise dinning experience with my wife being told that it will take some more time to get a simple cup of hot chocolate it has only been 10 minutes. this is the first cruise that I have been on that I came home without gaining weight. I remember the cruise director in 2006 telling us that you come on as passengers and we roll you off as cargo because the food is so good. Today that is not the case. Their Shore excursions are not even close to the quality they were when they had ship employees as guides. When we booked our departure transportation to the airport Princess made sure that all departure excursion were take care of first. So we were forced to wait an additional hour past our departure time. Then we were dropped off at the wrong terminal building at the airport.

When I ask what to do if we miss our flight they told us you will have to contact the airline as it was not Princess's fault. After 50 year of being in the cruise business you would think that they would have a better system in play.

We are Platinum level members of the Captains Circle and will look for other Cruise Lines before sailing with Princess again.