We are a British couple who have been living in Spain for 12 years. We cruise every January mainly RCCL; HAL Celebrity and last year Carnival.
Embarkation was an absolute nightmare, worst ever. Don't know what happened but we arrived by taxi to find a line which seemed to go on for miles. We were stood in hot sun and although they did come round with water at one stage it was not very pleasant.
Arrived in the Grand Lobby (?) where a few crew were hanging around although they did not offer help unless asked. The stateroom was fine although not as good as most other ships we have sailed on. The smallest dresser and bathroom ever. The shower was not adequate, just a trickle. The day pillows were the sort of quality to be found on sale in a market. The bedcover had a stain and when I pointed it out to the cabin steward she said it was a chemical stain!