Our previous cruise with Costa, on a Neo ship was extremely disappointing, but we tried it again on the Costa Pacifica. This time Costa was all what we expected and even more. All the complaints we had on the previous cruise with the Costa Neo Classica were take care of. No maintenance during this cruise, all elevators worked all the time!!, dinner was great and options were mentioned on the menu. Staff was great as well as service. And no promotions all the time. Nothing is as bad as being asked during dinner if you want to have the day promotion. (Which we could not get as we had all inclusive).
This was the first time I went on a cruise while being in a wheelchair, due to an accident a couple of months ago. Housekeeping staff was great getting me on board and off board in my wheelchair! We had great help during this cruise from all the staf.
Costa has won us back as our favorite cruise company, although we will never travel again on a Neo Collection ship!!!
Visited Rome ourselves, as previous time our excursie was very bad.
We visited Katakolon ourselves as we knew it from a previous cruise. Found a great little restaurant, free wifi, and good food.