American Heritage (formerly Queen of the Mississippi) Review

-- / 5.0
Editor Rating
143 reviews

Disappointed

Review for the USA Cruise on American Heritage (formerly Queen of the Mississippi)
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crawshaw04
2-5 Cruises • Age 70s

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Sail Date: Aug 2015

Our first cruise with American was on the Columbia River. We were so pleased we signed up for another cruise before we left the Columbia. This most recent cruise was from Minneapolis/St Paul to St Louis in August, 2015. The food service was below average. Every single breakfast was a crap shoot. In 7 days we received a) the breakfast we ordered; b) warm or hot; and c) in less than 50 minutes exactly one time. We were nearly late for every tour. Lunches were mediocre. Dinners were quite nice, but taste was an ordinary cajun. The hotel manager seemed to be experienced, but she was largely unresponsive to complaints. John and Narda were standouts in service. Gustavo not so much. The BEST part of the cruise was the Mark Twain impersonator and the young, very capable couple both of whom entertained us every day. Both were worth the price of admission each day. The shore tours were poorly organized. For example, our first tour in Red Wing started at the Red Wing Retail store. Surprise! The store was closed. Go figure. Lacrosse was great as was Hannibal. St Louis was, well, St Louis. We won't go back. Avoid this cruise unless you are an entertainment fan. The Mark Twain impersonator and the young couple who cruised with us made the cruise for us. p.s. do not get a cabin forward on the starboard side, main deck.

Cabin Review

Cabin main deck

Great! Except for the noise from the bow thruster. If you are a light sleeper do NOT select a cabin on the first deck, forward, starboard side.

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