Maasdam Review

4.0 / 5.0
0 reviews

Excellent Service on Smaller Ship

Review for Canada & New England Cruise on Maasdam
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mothra102
2-5 Cruises • Age 60s

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Additional details

Sail Date: Oct 2015
Cabin: Large Ocean-View Stateroom

First time booking with Holland America. Embarkation was a breeze. This is a smaller ship so getting around within the ship was fairly quick and easy. They did a good job of explaining and offering shore excursions for a range of taste. We had an ocean view cabin which was spacious, but since we didn't look out the window very much the extra money wasn't worth it. We had the standard assigned dining time, but because it was too early for us at 5:30am we normally did open seating and found this to be more convenient. They offered specialty dining, but these restaurants were apparently just thrown together in what was probably another type of room at one time because they didn't look anything like a restaurant. Just tables stuck off in a corner or tables thrown in a room. The entertainment was extremely good. Just about every bar had some kind of music or activity going on the keep the guest entertained. This was a cruise more geared toward the older crowd, but everyone still seem to enjoy the activities. The crew was very patient with all the guest. They did a good job of including enrichment classes which were consistently crowded. Had to get there early for a seat. Debarkation was fabulous. They allowed everyone to stay in their room till they were ready for us to leave. The staff at the front desk were a tremendous help to me as the airlines had lost one of our bags leaving us without my husband's clothes. They continually called the airline and kept me updated. Finally after my cruise ended the airline delivered my bags to Holland America and HOL graciously shipped by bags via FedEx. Thanks HOL !!

Cabin Review

Large Ocean-View Stateroom

Cabin DA

Cabin was spacious with a desk, chair, couch and two night stands. Very clean. Lots of room in the closet. Bathroom had shower in the bath tub and was pretty roomy. Comfy bed. There was a loud clicking noise in our room. The staff thought it was coming from the window, but could never fix. This was very annoying when trying to sleep. Location was nice. Close to laundry room and not far from stairs.

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