I am not sure where to start, everything about the boat was a huge disappointment. The workers on the ship HATED their jobs. Only a handful would greet us back or smile. In the narrow hallways the employees would walk fast by the guest, having the guest yield every time. Bartenders were SO slow. An empty bar with 3 bar employees took us 7 minutes to get them to take our order. We tip 20% but this trip we gave up tipping due to the lack of service.

The Fall- I fell on WET stairs at the "ADULT ONLY POOL." Everything about that sentence is ironic. The adult only pool is full of children who run thru the area and jump on chairs. The pool is the size of maybe 6 bathtubs, so about 10 people in it feels packed. The latter on both sides of the "pool" are broken. One morning I woke up early to set towels on chairs before breakfast since the pool is packed with kids, we thought we would go early. On my walk down 4 stairs I fell hard and felt my knee popped. Fellow tourists helped me up and I limped back to my room. I let staff know I fell and their was water on the ground while I was crying in pain but they didn't do a thing.

On this day the ship woke everyone up early to share that the phone system, tv system, and navigation system were out of order for 24 hours. Nothing like being a hunk of junk sailing without navigation! I tried to call for medical help but couldn't. I went to the medical area and it was closed. I went back to the chairs to notice the PUDDLE of water I fell on was still sitting there. I mention to an employee again, that I fell and am hurt and they need to clean it up before an older person falls. I was told "Its a busy day today, we have to pass out towels then someone will clean that water" so it took 2-3 hours to clean up the water. I have photos of it all, submitted them to the "customer service" but they didn't care. They offered me $300 to cruise with them again. HA! I wouldn't get on their ship again if it was Noah's Arc. I iced my own knee while laying in bed that day and noticed BUGS, yes BUGS crawling in and out of the bed. I took video of it and only then did someone care when I mentioned I had videos of these bugs and my hurt knee. Suddenly, they opened up the medical center and did a report. They blamed me for my shoes I was wearing at the pool. I am sorry but Rainbow flip flops at a pool are acceptable. Concaved stairs with water sitting on them is not. Read more