The Elegant Elbe river trip, September 5-13, 2015, was very disappointing. No Viking boats had cruised the Elbe in weeks, and we didn't either. Because of the historically low water on the Elbe River and our not cruising, we had the pleasure of enjoying two new Viking Elbe River cruise boats, the Astrild and the Beyla. These boats became our hotels, and instead of cruising we were bused to destinations. Both of the boats are new, sleek and sophisticated, comfortable staterooms with adequate storage, and lovely, well-appointed common-gathering spaces. Service was outstanding!!! Bojan Bozic, our Program Director, was extraordinary in every way!!!
My husband and I understand the forces of nature and how dependent river cruising is on this. In 2013, during the historic 500-year flood, our Viking Great European Trip from Budapest to Amsterdam was hugely affected by the rapidly rising water. For the trip inconvenience Viking gave to my husband and me, as well as to the other boat passengers, a voucher, $2500. each.
For the Elegant Elbe River trip, what a paltry showing of goodwill the $1000. voucher is in comparison.