An amazing two week cruise with a truly memorable itinerary and an excellent ship with some exceptional crew members.
Embarkation: The quickest and smoothest we've experienced. It took 15 minutes from arriving at the Quayside to being in our cabin and our luggage arrived 10 minutes later.
Cabin: We had opted for a Sky Suite. The room was a good size but storage space was a little limited. The balcony was nice but not good for sunbathing as it was partially covered. My husband claimed the beds weren't as comfortable as Celebrity - but I didn't notice!
Butler Service: The Head Butler was very low profile - particularly on embarkation day - I think he wanted to avoid having to help with unpacking and any queries. He eventually appeared at 7pm and then was unable to get us any of the times that we wanted in the speciality restaurants. He had a very 'can't do attitude' which was disappointing.
Room Service: We always eat breakfast in our room and only once was our order delivered correctly. It often came very late, with many items missing and on 3 occasions our eggs were practically raw. When I raised this with the Head Butler he just shrugged his shoulders and said I should speak to room service... On the flip side, the in-room dining menu was much improved and we particularly enjoyed the new Asian dishes that were available.
Senior Staff/Officers: The senior crew members were outstanding and had great visibility and presence around the ship. Of particular note were: Heike the Hotel Director and the fantastic Captain Carl Smith who was charming and highly respected by his crew. Lastly I must mention Edwin,the Chief Housekeeper - through his kindness and exceptional levels of service he made our cruise all the more memorable and enjoyable. He is a huge asset to Azamara.
Restaurants: We thoroughly enjoyed all of our experiences in the restaurants - particularly Aqualina and Prime C (we eventually managed to sort our bookings out!!)
Excursions: We were surprisingly pleased with the ship's excursions and found them to be of a high level of quality. The absolute highlight was our trip to Angkor Wat - simply amazing and very efficiently organized by Azamara
Irritations: The complete lack of any free sunbeds if you didn't get up to hog/reserve one at 7am. In the end we just gave up and I sacrificed my sun tan!
Itinerary: Absolutely fantastic - we loved all of the ports of call. Highlights were: the sailaway from Hong Kong harbor, Hanoi, Halong Bay, the Grand Palace in Bangkok and of course Angkor Wat.
The Ship: It took a few days to get used to being on a smaller ship than we are accustomed to but ultimately we loved it. We liked the decor and public rooms and appreciated the fact that with fewer passengers, there is less 'herding'.
Entertainment: We hardly ever go to the shows so I can't really comment. We did however enjoy the port lectures given by Jonathan with assistance from his wife Tracey. The Captain's Club events and benefits (we are elite) were minimal but enjoyable.
Disembarkation: Very smooth - no complaints. We liked the fact that we could stay in our cabin until we were called (rather than loitering in a lounge).