SHIP – The Eurordam is a good size ship. We enjoy the mid to smaller size cruise ship and this fit right in to that - not the mega-ships. Even though the ship was sold-out, there were still plenty of places to sit and read and relax without feeling overwhelmed by people. It’s a very clean ship and things seemed to be in good repair. I think the pool is a bit small, but then we were cruising the Baltics and not many people wanted to swim. There are a lot of private ‘cabanas’ that you can rent out, but I only ever saw 1 being used. Seems the space could be better used for more people. The outside pool in the back for adults only is right in the middle of the smokers, so we stayed clear of that area. My only complaint about the ship was the vibration. It was very noticeable and could be a bit irritating. Not sure why, but it certainly was the strongest vibration I’ve ever felt on a cruise ship.

SERVICE – As we’ve always found, service was top notch. Our room stewards knew us by name from the beginning and were always one step ahead of us. People at the front desk were always pleasant and helpful. Our laundry was always returned within 24 hours perfectly pressed or folded. The “Destination Specialist” was excellent to answer questions about each port, helped us figure out where the train stations were in each port and did whatever he could to make our time in port good for our needs.

On our first morning, we had a problem with the toilet. The Neptune Lounge concierge came right down to see about the problem and called the appropriate people to fix it. We were already in port and on our way out – she stayed so we could leave. When we got back the problem had been fixed and the bathroom was spotless. Read more