American Cruise lines slogan is, 'small ship cruising done perfectly' but should be 'too little for too much'. American Cruise Lines missed the mark in everything they did. The vessel looked old and poorly maintained. You could see rust and corrosion everywhere. The food was of poor quality and poorly prepared. The bar was only open from 5:30 - 6:30 PM during the happy hour where hors d'oeuvres were served by the dining room staff. They were frequently cold and poor quality. Something like frozen Pigs in a Blanket. The dining room food followed the same low quality policy. As an example the FIRST NIGHT out the special for the evenings dessert was blueberry pie. How hard is it to plan 49 pieces of pie? It must be difficult because they ran out before the last two tables were served.

While Maine is a beautiful State ACL performed poorly by not arranging for good dockage. In one town we were tied up behind a large building used for ship repair. In front to our ship was a facility for repairing buoys. Any attractions were several miles away. We missed one of the most important stops of the cruise. Bath, Maine was completely skipped. This evaluation is just the surface of the poor performance. My letter to the President of American was three pages long. By their actions they must have partially agreed with my complaint as they planned to replace furniture in staterooms and paint the boat. This minimal action will not fix the problem.