Pride of America Review

Poor Customer Service and a dirty boat to boot

Review for Hawaii Cruise on Pride of America
User Avatar
jog and me
10+ Cruises • Age 70s

Rating by category

Cabin
Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Service

Additional details

Sail Date: Jul 2015
Cabin: Balcony
Traveled with children

Looking for an Infection Control nightmare...... This is the ship for you. Washroom next to the exclusive French dining experience smelled of urine so bad that they had to keep the door wedged open. This didn't help and you were overwhelmed by the stench and wanted to vomit. Rooms had dust bunnies the size or rabbits in the bottom of the closet, under the beds and the bottom of the drawers. In the room the outhouse had pubic hair and urine all over the floor and crap on the shower drain cover. Balcony flooring appeared never to be cleaned. Being an Infection Control Nurse I glo-germed the room and ran the swabs, not surprising all areas numbers were off the chart. That public washroom was the worst. The cabin steward never ran the vacuum in the 7 days we were on board. Service in the UPD plan was poor at best. Save your money. Shore excursions were good but you were not able to capture memories cause some, especially the expensive Zip Lining and Kayak, prohibited you from taking your camera. They really should consider sending someone from the ship to take pictures then or its just a waste of money.

Cabin Review

Balcony

1 Helpful Vote
previous reviewnext review

Find a Pride of America Cruise from $1,348

Any Month

Get special cruise deals, expert advice, insider tips and more.By proceeding, you agree to our Privacy Policy and Terms of Use.

© 1995—2024, The Independent Traveler, Inc.