It has been 9 years since we used RCCL and the changes have been significant. No more: ice in room (unless you ask), no more towel animals (only 3x per cruise) only one steward per room (no assistant), lower quality and choices of food, charges for nearly everything, rooms smelly and unclean and dinner dress code non-existent. Adventure of the Seas is for young drinkers and was poorly designed. Dining room in the middle of the ship. Elevators only forward and center making it a hike if your stateroom was towards the aft. RCCL compares to Carnival and certainly NOT to Holland America. We received NO help on getting boarding passes for return home and we would HAVE to purchase a minimum of one days internet ($9.95) to do that The future cruise director refused to help me and I am 70% blind. Only saving point was the Irish Pub on board but they only had one draft beer because they couldn't get their other beer taps fixed. The dinner servers were great as were the bartenders at the "Duck & Dog". Otherwise it was poor example of what RCCL used to be. We will not use again. They overdid their cost cutting. WE would rather pay a bit more and get more of what a cruise line should be. Shore excursions are way overpriced and there was a very limited choice. Much better deals at the end of the docking pier.