Viking Eistla Review

4.0 / 5.0
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Little Value, High Price

Review for Europe Cruise on Viking Eistla
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mandalay3500#
10+ Cruises • Age 70s

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Sail Date: Jun 2015
Cabin: Veranda Superior

This company offers little to poor value for the high prices that it charges. The cabins are so small that you can't even pass each other in the cabin. They have crowded in about 100 cabins while AMA and Tauck have a much smaller room count. Instead they offer more conveniences such as spa, salon, work out room, pool, bicycles at port, QUALITY entertainment, etc. You get NONE of these with Viking so that they can make more profit at your expense.

There was an outbreak of Norovirus and when we got on, many members of the crew were already sick from the previous cruise. Instead, they mingled with the guests and it spread like wildfire. Instead of bringing a doctor onboard at each port (they had empty cabins and a suite available) they did nothing but take many to the hospital at each port for them to pay a high price to the hospital there. Many were in their rooms with vomiting and diarrhea for 4-5 days with a violent cough.

There were only 3 hand sanitizers on the entire ship and none at the Lounge Area and Buffet eating area. In fact, instead of stopping the buffet breakfast in the morning and all buffets so that the infected people would not spread the illness with their violent coughing on the food, they did nothing. No announcements, no requests to use sanitizers, no requests to stay in your room if you were sick, etc. So many things could have been done. This is the poorest run company I have ever sailed with and I have been on over 20 cruises. BUYER BEWARE.

Cabin Review

Veranda Superior

Too small in every category except the largest suite at $20,000 per per person. Almost no drawer space for clothing. Poor planning on these new ships.

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