We sailed on the Constellation in early December to the Eastern Carib for 10 days. The first problem we encountered was checking in. As both handicapped and a Captain's Club member, check-in should have been quick and easy. Instead we ran into the transportation crew's obnoxious and rude handling of guests. Wearing a visible leg brace and wobbling slightly, though not in a wheelchair, my husband was told to stand aside and wait till they were ready. We said he is handicapped (were they blind?) and we are Club members looking for priority check-in, so asked where should we go to check-in. "Go find a seat! Wait over there!" Finally we walked past these people and inside only to find we had to wait in line. No one "knew" where the priority check-in was. No one helped.
Eventually the line lessened and we walked aboard. One problem done.
The buffet offered to those who boarded early was chaotic. People acted like they had not eaten in months. They pushed and shoved their way around, and there was no one to assist in organizing matters. No signage either. Tables were not cleared quickly. The buffet - while extensive and excellent - has a bad service flow. Traffic gets bogged down at various stations, and this lasted throughout most of the cruise.
Adequate storage with a safe intact. Service was great. Free cloth Celebrity bag included. Bathrobes to use that were for sale. Extra pillow and blanket. Room for luggage under the bed. Mini-bar. Hard to adjust water temp on sink and shower. Clean.