Celebrity Summit Review

4.0 / 5.0
2,476 reviews

Sailing with a Group on the Summit- BEWARE!

Review for Bermuda Cruise on Celebrity Summit
User Avatar
jhaberli@hotmail.com
2-5 Cruises • Age 60s

Rating by category

Cabin
Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Service

Additional details

Sail Date: Jul 2015
Cabin: Inside Stateroom 9

I would like to begin by saying I am not normally a complainer. We have cruised before on Royal Caribbean and Norwegian, and thought we had a pretty good idea what to expect from a cruise, but I have to say this was a very disappointing cruise experience, so bad, that my husband and I considered getting a flight home from Bermuda instead of enduring the remainder of the cruise.

1. We booked as part of a wedding party, so we had to book through the "group" department. Everyone in our group had a horrible experience booking. One couple reported being on the phone for 2 hours tryng to pry information out of the booker. We had to call several times to try to get or reservation. Our first call landed us 7 decks below our friends. I don't think we ever were listed as part of the wedding party. I had to check Expedia, and find a cabin near our friends, call back and tell them which one was available. Communication was very poor.

2. We have 2 kids in college, so we really did not want to go "top drawer" on this cruise, so we opted for an inside cabin (after all for 4 days they view would only be the open sea), it was never explained to us the different "classes". The suites and balcony cabins books by our friends were considered "Aqua Class" As part of the wedding party, it would have been nice to be scheduled to eat in the same restaurants. Because we were not "Aqua Class" and most of the couples were, they either had to give up their chances to eat at the "better" restaurants to eat with us, or we had to eat alone. It caused a good deal of heartache and tension in the group, and really ruined our vacation.

Cabin Review

Inside Stateroom 9

Cabin 09

The cabin was fine. I didn't miss a window. Nice and dark for good sleeping.

Port Reviews

King's Wharf

Kings Warf is a small shopping port. If you want to see Bermuda you have to take the Ferry or bus or taxi to different locations. We found travel challenging, but doable.

We visited St. George, Hamilton, Tabacco Beach and the Crystal Caves.

Bayonne (Cape Liberty)

The port worked efficiently, but the porters were agressive about getting tipped.

2 Helpful Votes
previous reviewnext review

Find a Celebrity Summit Cruise from $246

Any Month

Get special cruise deals, expert advice, insider tips and more.By proceeding, you agree to our Privacy Policy and Terms of Use.

© 1995—2024, The Independent Traveler, Inc.