I will start with the good things we liked about the cruise. It was wonderful sitting on the deck with a glass of wine and very relaxing DURING THE DAY. The excursions were outstanding, especially Normandy and Giverny. That's about it. We felt the staff (bar and wait staff especially) were sometimes rude, ignored us, or did not listen to our needs. Sometimes they would try and make jokes but they were really inappropriate, I felt. The food was not up to my expectations. I had it in my mind that it would be better than what I got on a larger ocean cruise ship since it was smaller. Not so. It was only ok. Dinner was 2 hours long every night because they served 150 people at the same time and had only 8 waiters. We did not get our main coarse each night until 1 1/2 hours into the dinner. I think it should have been divided up into 2 groups. Also, there should have been a disclaimer in their brochure or website that the forward cabins below would hear loud noises from the thrusters as they went through the locks at night. No sleep the first night due to this. Security was also very lax. We felt that anyone could board the ship they way they did it. Also, on the last day, at dinner, they gave us these cheesy 50 cent key rings of the Eiffel Tower that you could find all over Paris. Not the greatest experience aboard the ship.