I'm going to break this up into sections and tackle the good and bad in each.

Rooms

Perfect: clean and good sized with serviceable furnishings. A lot of other reviews criticize the size of the balconies, but we were in a standard room and the balcony was great. Two chairs, side table, fresh air -- what's to complain about. The bathroom was completely serviceable, too. Small, but efficient. If anything, the closet was too large; I pack lightly and didn't need that much space -- more drawers would have been appreciated, however. Peter, our room attendant, was great. He seemed to work 24 hours a day and if I had my hands full, he would open my door for me. The towels in the bathroom can be a bit scratchy, but the bed and pillows were amazing. There were no robes, which was kind of disappointing with a balcony, but I picked up some blankets from the attendant and we used those on breezy mornings and nights. Also, loved having coffee delivered in the morning -- a great wake-up call. Read more