We have traveled many times on Carnival.. (10 trips) Over the years it seems that the quality is becoming sub standard. Staff was polite but nothing exceptional. Prior to gratuity being automatically added to your account, staff was amazing, everywhere you went you were WOWed with customer service... Not so anymore... Watch out for the Casino. First time we have won at Casino. Staff explained how to use Sign and sale card for use, when we won stated that money was on card. When we checked out the winnings were not on card, at that point was told we had to cash out the night before. Really was mislead... Ripped off actually.... Food was ok... Menu about the same every night... Wait service very slow and seemed understaffed. Music.... We were not traveling with children, but the fact that there were over 800 children on board... I was offended at the music played in command areas... Overall I would give Carnival a D+.